Internship Support Specialist

Posted: 10/10/2021

COMPANY: Established in 1958, Goodwill Central Texas is a non-profit organization that has transformed thousands of lives through the power of work. We are the leader in workforce development, one of the largest employers in our region, and a cornerstone of the community. Our mission is funded through our donation-driven retail stores, comprehensive business and staffing solutions, and generous community support. Our vision is to empower every Central Texan to transform their lives through work and education. Join the team whose work empowers people to transform their lives! COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION: Goodwill Central Texas is committed to fostering, cultivating and preserving a culture of diversity and inclusion in which all employees are valued for their skills, experience and unique perspective. This commitment is embodied in our company policies and in the way we do business. Working together as a diverse and inclusive organization is essential to our success. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. POSITION SUMMARY: The Internship Support Specialist is responsible for providing general support to internship team and clients. The position will focus on site development for paid work opportunities and will provide opportunities for training and career development on the internship site. Additional responsibilities will include working cross departmentally to further the mission of Goodwill Central Texas. RESPONSIBILITIES: Identify paid work experience opportunities with employers for GCT clients, Evaluate and assess employer needs to provide a value plan to fulfill workforce needs through paid work experiences. Advocate on behalf of GCT target populations, educating Central Texas employers on workforce opportunities. Assess client’s skills and job readiness resulting in placements that meet the needs of both the client and employer. Communicate effectively with work site supervisors on potential issues and to ensure participant understanding of company policies, procedures and essential functions of the job. Work side-by-side with assigned participant to ensure execution of job duties, company policies and procedures and proper work behaviors. Complete accurate enrollment and completion internship records as required by administrative regulations and policies. Accurately enter services and payroll data into ECM and Ultipro as required. Deliver one-on-one career readiness training for participants. Achieve key performance indicators including but not limited to job placements and success metrics. Participate in staff development courses designed to enhance professional and leadership skills. Establish and maintain open lines of communication with all stakeholders in regards to internship requirements. Demonstrate ethics and comply with the Corporate Compliance Program. Work cross-departmentally to further the mission of Goodwill Central Texas. Attend staff and other organization meetings as required by Workforce Advancement. QUALIFICATIONS: Associate’s degree with a minimum of one (1) year of experience working with clients in employment counseling, placement, education and human services. Three or more years of direct related experience can substitute for the two-year degree. Minimum of 1 year experience with socially disadvantaged individuals (e.g. Homeless, Ex-offenders, and Low Literacy etc.) and individuals with disabilities. Must possess understanding of marginalization and how it impacts those Goodwill serves and employs. Exhibit respect for diversity of thought and have experience to advance it in teams/organization. Must demonstrate a maturity of practice using the 7 pillars and principals of servant leadership. Experience in working one-on-one with individuals to address job behaviors. Proficient in oral and written communication skills, including interviewing skills. Extensive experience with Microsoft Office (Word, Excel, PowerPoint, Outlook), and other Social Media applications. Valid Driver’s License, good driving record, liability insurance, vehicle in good working condition to travel on work related business in order to meet client location/service delivery needs. PREFERRED QUALIFICATIONS: Bilingual. Experience with clients with disabilities. BENEFITS: Health insurance – Coverage as low as $12.00 per paycheck Company paid life insurance 403b match COMPENSATION: $18-$19/hour, depending on experience and qualifications All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Post offer background check is required to ensure applicant meets all eligibility requirements for the assigned customer/location.   We maintain a drug-free workplace and certain positions perform pre-employment substance abuse testing.  Alternative work locations may be offered as appropriate.